Privacy Policy

Effective Date: 12/18/2025

Who We Are

Our website address is:
https://epcinstalls-security.com

EPC Installs (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.

SMS Program Terms

Program Name: EPC Installs Alerts

Program Description:
By opting into our SMS program, you consent to receive recurring text messages from EPC Installs related to service updates, appointment reminders, project notifications, promotional content, and important service-related information. Message frequency may vary.

Opt-Out Instructions

You may cancel the SMS service at any time by texting “STOP” to the shortcode. After sending “STOP,” you will receive a confirmation message verifying your unsubscribe status. Once confirmed, you will no longer receive SMS messages from us.

Rejoining Instructions

To rejoin the SMS program, sign up again as you did initially. Upon re-enrollment, we will resume sending SMS messages.

Help Instructions

If you experience issues with our messaging program, reply “HELP” for assistance or contact us directly at:

Medwards@epcinstalls.com

Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages.

Message & Data Rates Disclaimer

Message and data rates may apply to messages sent to you from EPC Installs and to us from you. Message frequency varies. For questions regarding your mobile or data plan, please contact your wireless carrier.

When visitors leave comments on our website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (hash) created from your email address may be shared with the Gravatar service to determine if you are using it. The Gravatar privacy policy is available at:
https://automattic.com/privacy/

After comment approval, your profile picture may be visible in the context of your comment.

Media

If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images.

If you leave a comment, you may opt in to saving your name, email address, and website in cookies for convenience. These cookies last one year.

If you visit our login page, a temporary cookie will be set to verify whether your browser accepts cookies.

Login cookies last two days. Screen option cookies last one year. Selecting “Remember Me” extends login persistence to two weeks. Logging out removes login cookies.

If you edit or publish an article, an additional cookie containing the post ID will be stored and will expire after one day.

Embedded Content

Articles on this site may include embedded content (such as videos, images, or articles). Embedded content behaves the same as if you visited the originating website directly. These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction.

Data Retention

Comments and their metadata are retained indefinitely.

For registered users, we store the personal information provided in user profiles. Users may view, edit, or delete their personal information at any time (excluding usernames). Website administrators may also access and edit this information.

Your Rights

If you have an account on this site or have left comments, you may request an exported file of your personal data or request that we erase any personal data we hold about you. This does not include information we are required to retain for administrative, legal, or security purposes.

Automated Spam Detection

Visitor comments may be reviewed through automated spam detection services.

Mobile Information & Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with subcontractors providing support services, such as customer service or messaging platform providers, strictly as necessary to operate our services.

All data-sharing categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers required to deliver text message services.

Compliance with Industry Standards

Our SMS program complies with carrier requirements, CTIA guidelines, and all applicable laws. For more information, refer to the CTIA Short Code Monitoring Handbook.

Legal Compliance Notice

EPC Installs complies with all applicable federal and state laws related to SMS marketing, data protection, and consumer privacy. This policy is provided for general informational purposes and does not constitute legal advice. Please consult your legal counsel for guidance specific to your business obligations.

If you have questions about this Privacy Policy or our Mobile Terms of Service, please contact us at:

Medwards@epcinstalls.com